Nova AI How-To Tutorials

Introducing Nova AI Ops

The 60-second introduction. What Nova AI Ops does, who it's for, and why it matters.

Nova AI Ops platform full walkthrough

Features, Dashboard, and Pro Tips. End-to-end tour of the platform.

How to install the Nova Agent on Linux

Download the install script from your dashboard. Run the one-line installer with sudo.

How to install the Nova Agent on macOS

Download the macOS installer (Intel or Apple silicon). Approve the agent in System Settings > Privacy.

How to install the Nova Agent on Windows

Download the signed MSI installer. Run as administrator and accept the firewall prompt.

How to install the Nova Agent on Kubernetes

Apply the Helm chart with your tenant token. Watch pods come up across every node.

How to install the Nova Agent in Docker

Pull the official nova-agent image. Run with your tenant token as an env var.

How to verify the Nova Agent is connected

Open Instance Registry in the sidebar. Look for the green heartbeat next to your host.

How to install the Nova CLI

Download the CLI binary for your OS. Move it onto your PATH.

How to authenticate the Nova CLI

Run nova login. Paste your API key from Settings.

How to run your first Nova CLI command

Try nova status to see your stack health. Tab-complete to discover commands.

How to complete the Nova guided tour

Click the lightbulb icon in the sidebar. Walk through the 6-step product tour.

How to update your profile photo

Open the avatar menu in the top-right. Click Profile Settings.

How to change your display name

Open Profile Settings from the avatar menu. Edit the Display Name field.

How to reset your password

Click Forgot password on the login page. Check the email Nova sends within 60 seconds.

How to change your email address

Open Profile Settings. Add a new email under Email and Sign-in.

How to enable two-factor authentication (MFA)

Open Profile Settings > Security. Scan the QR code with your authenticator app.

How to disable two-factor authentication (MFA)

Open Profile Settings > Security. Click Disable MFA and confirm with your current code.

How to register a passkey for passwordless login

Open Profile Settings > Security. Click Add Passkey and follow your device prompt to sign in without a password.

How to set your timezone

Open Profile Settings. Pick your timezone from the dropdown.

How to switch between dark and color mode

Open the theme switcher in the top bar. Pick Dark, Color, or System.

How to switch between workspaces

Click the workspace name in the sidebar. Pick the workspace you want.

How to change your notification preferences

Open Profile Settings > Notifications. Pick channels per event type (incident, deploy, agent action).

How to delete your account

Open Profile Settings > Danger zone. Type DELETE to confirm.

How to set up your API key

Open Settings > API Keys. Click Generate new key.

How to create your first API key

Pick a descriptive name (e.g. ci-deploys). Choose scope: read-only or read-write.

How to rotate your API key

Generate a replacement key first. Swap it into your CI / scripts / agents.

How to revoke an API key

Open Settings > API Keys. Click the three-dot menu next to the key.

How to create a Personal Access Token

Open Profile Settings > Tokens. Set an expiry (7 days, 30 days, or custom).

How to create a service account API key

Add a new service account in Team Management. Grant only the scopes the service needs.

How to limit an API key by IP or scope

Edit the key in Settings > API Keys. Add allowed IPs / CIDR blocks.

How to audit who used your API key

Open Audit Logs. Filter by API key ID.

How to set up your first alert

Pick a metric or log signal. Set a threshold and evaluation window.

How to set up a Slack alert

Connect Slack from Integrations. Pick the channel that should receive alerts.

How to set up an email alert

Open the alert rule. Add Email as a destination.

How to set up an SMS alert

Verify your phone number in Profile Settings. Add SMS as a destination on the alert rule.

How to set up a PagerDuty alert

Connect PagerDuty from Integrations. Pick the service that should page.

How to set up a Microsoft Teams alert

Add a Teams incoming webhook in Integrations. Choose the channel for alerts.

How to set up a webhook alert

Add a generic webhook destination. Paste your endpoint URL and signing secret.

How to set up alert escalation

Open the alert routing rule. Add primary and secondary responders.

How to silence an alert

Open the firing alert. Click Silence and pick a duration.

How to set alert thresholds

Edit the alert rule. Set warning and critical bands.

How to test an alert before going live

Open the alert rule. Click Send test.

How to bulk-update alerts

Filter Alert Management to the alerts you want. Select all and pick Edit in bulk.

How to set up quiet hours

Open Notification Center > Quiet hours. Pick the time range and days.

How to set up an alert digest

Open Notification Center. Add a daily or weekly digest.

How to set up mobile push notifications

Install the Nova mobile app. Sign in with your Nova account.

How to create your first dashboard

Open Dashboard Studio. Pick a starter template or blank canvas.

How to add widgets to a dashboard

Click Add widget. Pick a chart type (line, bar, gauge, table).

How to share a dashboard with your team

Click Share on the dashboard. Pick view-only or edit access.

How to embed a dashboard externally

Open the dashboard > Share > Embed. Generate a signed embed URL.

How to export a dashboard as PDF

Click the export button on the dashboard. Pick PDF and a date range.

How to duplicate a dashboard

Open the dashboard menu. Pick Duplicate.

How to set up a TV dashboard for the office

Build a dashboard at 1080p resolution. Generate a TV-mode share link.

How to use Nova Canvas

Open Nova Canvas from the sidebar. Mix metrics, logs, and traces on one panel.

How to read the Executive Insights dashboard

Latency, MTTR, security signals, alerts, and cost analytics on one screen for the weekly leadership review.

How to watch live system metrics across the fleet

Open Live Metrics to stream CPU, memory, request rate, and error rate from every host in real time.

How to compare performance trends week over week

Performance Trends overlays this week against last so regressions surface before customers report them.

How to use the Recent Activity feed for fast triage

Recent Activity merges incidents, deploys, and alerts into one timeline so you can see what changed before paging anyone.

How to read the Service Health Matrix

A grid of every service with status, p95 latency, error rate, and throughput updated every 15 seconds.

How to read Traffic Distribution across endpoints

See request distribution across endpoints, with anomaly bands when one path takes a disproportionate share.

How to customize the System Status Donut

Open the System Status widget. Pick which segments to show and how they map to your services.

How to search logs in Nova

Open Log Explorer. Type a query (free text or NovaQL).

How to save a log query

Run the query you want to keep. Click Save.

How to send custom metrics to Nova

Pick the SDK for your language. Emit a counter, gauge, or histogram.

How to instrument a service for distributed tracing

Add the Nova OpenTelemetry SDK. Set the service name and environment.

How to view a distributed trace end-to-end

Open Request Tracing. Pick a slow trace by p99 latency.

How to set up Golden Signals for a service

Open the service in the catalog. Click Auto-configure Golden Signals.

How to create a custom metric chart

Open Dashboard Studio. Add a Metric widget.

How to forward logs to S3 or your data lake

Open Log Explorer > Settings. Add an S3 (or GCS) destination.

How to correlate signals across logs, metrics, and traces

Cross-Signal Correlation finds anomaly cascades that span observability streams so you spot the chain, not the leaf.

How to monitor DNS, TCP, traceroute, and BGP with Network Monitoring

Layer 3/4 probes complement HTTP synthetics: external SSL chain checks, BGP route changes, ASN shifts, traceroute drift.

How to run your first NovaQL query

Open NovaQL from the sidebar. Pick a starter template.

How to save and share a NovaQL query

Click Save above the query editor. Add a name and description.

How to query metrics with NovaQL

Use the metric() function with a service filter. Aggregate over a time window.

How to query logs with NovaQL

Use the logs() function with structured filters. Group by error_code or path.

How to connect AWS to Nova

Open Integrations and pick AWS. Deploy the CloudFormation stack Nova generates.

How to connect Azure to Nova

Pick Azure under Integrations. Run the az login script Nova prints.

How to connect GCP to Nova

Create a service account with Monitoring Viewer role. Paste the JSON key into Nova.

How to connect Kubernetes to Nova

Install the Nova Helm chart. Bind it to your cluster service account.

How to connect Datadog to Nova

Generate a Datadog API + APP key pair. Paste them into the Datadog integration page.

How to connect Splunk to Nova

Add a Splunk HEC token in Splunk. Paste the HEC URL + token in Nova.

How to connect GitHub to Nova

Authorize Nova as a GitHub App on your org. Pick the repos to sync.

How to connect GitLab to Nova

Create a GitLab project access token. Paste it into the GitLab integration page.

How to connect Slack to Nova

Click Add to Slack from the Slack integration page. Approve the OAuth scopes.

How to connect Microsoft Teams to Nova

Add Nova as an incoming webhook in Teams. Paste the webhook URL into Nova.

How to connect Jira to Nova

Pick Jira under Integrations. Authorize the OAuth flow.

How to connect Linear to Nova

Generate a Linear personal API key. Paste it into the Linear integration.

How to connect PagerDuty to Nova

Generate a PagerDuty integration key. Paste it into Nova.

How to disconnect an integration

Open the integration settings page. Click Disconnect.

How to test an integration connection

Open the integration settings page. Click Send test event.

How to connect Auth0 to Nova

Sync user directory and SSO claims from Auth0 into Nova RBAC; tenant audit logs forward to Nova.

How to connect 1Password to Nova

Pull service-account secrets from your 1Password vaults so agents never need plaintext keys.

How to connect Keycloak to Nova

Map Keycloak realms to Nova orgs and groups; SAML and OIDC both supported with a single config.

How to connect Microsoft Entra ID to Nova

Federated SSO and SCIM provisioning from Entra ID (formerly Azure AD) into Nova.

How to connect JumpCloud to Nova

SSO + directory sync from JumpCloud; group-based role mapping in two clicks.

How to connect Doppler to Nova

Read service secrets from Doppler at agent startup; auto-refresh on rotation events.

How to connect Infisical to Nova

Sync the Infisical secret store into Nova so every environment shares one source of truth.

How to connect Clerk to Nova

Bring Clerk-managed end-user accounts into Nova for impact-analysis and audit correlation.

How to connect WorkOS to Nova

Enterprise SSO, SCIM, and audit logs from WorkOS routed straight into Nova.

How to connect Ping Identity to Nova

SAML federation with Ping Identity; supports IdP-initiated and SP-initiated flows.

How to connect Ory to Nova

Connect Ory Hydra/Kratos for OAuth + identity flows; Nova consumes the issued tokens directly.

How to connect Zitadel to Nova

OIDC federation with Zitadel; tenant-scoped JWT claims map into Nova roles.

How to connect Duo Security to Nova

Step-up auth via Duo for high-risk Nova actions; push notifications inline.

How to connect CyberArk to Nova

Pull privileged credentials from CyberArk PAM at agent runtime; nothing stored on disk.

How to connect Sentry to Nova

Pipe Sentry exceptions into Nova so error spikes correlate with deploys and infra changes.

How to connect Honeycomb to Nova

Stream Honeycomb traces into Nova; Nova's correlation engine joins them with logs and metrics.

How to connect Pingdom to Nova

SolarWinds Pingdom uptime + transaction checks become first-class Nova alerts.

How to connect UptimeRobot to Nova

Free + Pro UptimeRobot monitors land in the Nova alert stream within seconds.

How to connect Site24x7 to Nova

ManageEngine Site24x7 unified observability into Nova for one pane across stacks.

How to connect Better Stack to Nova

Better Stack uptime, on-call, and logs federated into Nova; per-monitor routing rules.

How to connect Coralogix to Nova

Coralogix logs and metrics into Nova; the LogQL query layer is preserved.

How to connect Lightstep to Nova

ServiceNow Lightstep traces into Nova's flame graphs and service maps.

How to connect Bugsnag to Nova

SmartBear Bugsnag error events bridged into Nova so spike triage is one workflow.

How to connect Rollbar to Nova

Rollbar exception notifications routed into Nova on-call with full deploy context.

How to connect AppDynamics to Nova

Cisco AppDynamics APM metrics correlated with Nova traces and logs.

How to connect Cloudflare to Nova

Pull Cloudflare zone analytics, WAF events, and DNS changes into Nova.

How to connect Vercel to Nova

Vercel deploys auto-annotated as Nova change events for fast post-deploy correlation.

How to connect Netlify to Nova

Netlify build + deploy events bridge into Nova as change markers.

How to connect DigitalOcean to Nova

Pull droplet metrics, App Platform deploys, and managed-DB health from DigitalOcean.

How to connect Linode to Nova

Linode (Akamai) compute and database metrics streamed into Nova.

How to connect Vultr to Nova

Vultr instance metrics and reserved-IP changes mirror into Nova.

How to connect Heroku to Nova

Heroku release events, Logplex output, and add-on usage into Nova.

How to connect Render to Nova

Render service deploys, build logs, and metrics into Nova.

How to connect Fly.io to Nova

Fly.io machine deploys, anycast routing changes, and Postgres clusters in Nova.

How to connect Bunny.net to Nova

Bunny.net CDN purges, edge cache stats, and storage events into Nova.

How to connect Notion to Nova

Auto-create Notion runbook pages from Nova incidents; bidirectional links keep things in sync.

How to connect Confluence to Nova

Atlassian Confluence postmortem export with embedded Nova timeline widgets.

How to connect Zendesk to Nova

Zendesk tickets correlate with active incidents; pause routing during major outages.

How to connect Salesforce to Nova

Salesforce account context attached to every Nova incident touching customer-facing systems.

How to connect HubSpot to Nova

HubSpot contact and deal context joined to Nova incidents involving named accounts.

How to connect Asana to Nova

Asana follow-up tasks created from Nova postmortem action items, with assignee + due date.

How to connect Trello to Nova

Trello cards mirror Nova incident state through resolution; auto-archive when closed.

How to connect ClickUp to Nova

ClickUp tasks created from Nova alerts; status syncs back to the alert's own lifecycle.

How to connect Loom to Nova

Embed Loom recordings of incident response into Nova postmortems for narrative context.

How to connect Figma to Nova

Figma design files referenced in Nova service catalog entries for product-engineering joined ops.

How to connect Canva to Nova

Canva exports embedded in Nova postmortems and customer-facing comms drafts.

How to connect Snyk to Nova

Snyk vulnerability findings stream into Nova; auto-page on critical CVEs in production deps.

How to connect Trivy to Nova

Aqua Trivy container scan results into Nova; gate deploys on severity threshold.

How to connect Wiz to Nova

Wiz cloud security posture findings federated into Nova for triage alongside infra signals.

How to connect Lacework to Nova

Lacework runtime threat detections route into Nova on-call with attack-chain context.

How to connect Aqua to Nova

Aqua Security workload + image scan results stream into Nova.

How to connect SentinelOne to Nova

SentinelOne EDR alerts cross-correlated with Nova infra events for full timeline.

How to connect CrowdStrike to Nova

CrowdStrike Falcon detections joined with Nova service catalog for blast-radius scoring.

How to connect Tenable to Nova

Tenable.io vulnerability scan results into Nova; auto-create remediation runbooks.

How to connect Veracode to Nova

Veracode SAST/DAST findings tied to Nova service entries; severity-driven on-call routing.

How to connect Checkmarx to Nova

Checkmarx code-scan results routed to Nova; integrate with PR-level deploy gates.

How to connect LaunchDarkly to Nova

LaunchDarkly flag changes auto-annotate the Nova timeline; Nova Rewind shows which flag flipped first.

How to connect Statsig to Nova

Statsig experiment exposures and config rollouts bridged into Nova.

How to connect Optimizely to Nova

Optimizely flag and experiment events mirror into Nova as change markers.

How to connect Unleash to Nova

Unleash open-source feature toggles pipe into Nova for full change-aware triage.

How to connect Split to Nova

Split.io flag changes and impressions correlated with Nova metrics.

How to connect GrowthBook to Nova

GrowthBook experiments and feature flags into Nova; A/B exposure attached to incidents.

How to connect ConfigCat to Nova

ConfigCat flag rollouts mirror into Nova's change feed.

How to connect Flagsmith to Nova

Flagsmith flag and segment changes into Nova; correlate with metric movement.

How to connect Stripe to Nova

Stripe webhooks (charge, dispute, subscription) annotate Nova incidents with revenue impact.

How to connect Paddle to Nova

Paddle billing events into Nova for revenue-aware incident severity scoring.

How to connect Lemon Squeezy to Nova

Lemon Squeezy order and refund events bridged into Nova.

How to connect Chargebee to Nova

Chargebee subscription lifecycle events into Nova for retention-impact triage.

How to connect Recurly to Nova

Recurly subscription churn signals federated into Nova as customer-impact context.

How to connect PayPal to Nova

PayPal transaction failures pipe into Nova as customer-facing payment incidents.

How to connect TeamCity to Nova

JetBrains TeamCity build + deploy events annotate Nova's change timeline.

How to connect Drone CI to Nova

Drone CI pipelines into Nova; deploy gates on Nova SLO health.

How to connect Buildkite to Nova

Buildkite pipelines into Nova; per-step duration trends and failure-rate alerts.

How to connect Octopus Deploy to Nova

Octopus Deploy releases into Nova's change feed with full release-channel context.

How to connect Spinnaker to Nova

Spinnaker pipeline executions into Nova; canary analysis bridges to Nova's metrics.

How to connect Argo CD to Nova

Argo CD app-of-apps deploy events with sync status into Nova.

How to connect Flux CD to Nova

Flux GitOps reconcile events surface in Nova as change markers.

How to connect Harness to Nova

Harness CD pipeline events and verification results in Nova.

How to connect Jenkins to Nova

Jenkins job and pipeline events streamed into Nova; deploy gates honor Nova policy.

How to connect Workday to Nova

Workday employee directory powers Nova RBAC and on-call eligibility automatically.

How to connect Gusto to Nova

Gusto onboarding triggers Nova workspace invites; offboarding revokes access in one place.

How to connect Rippling to Nova

Rippling identity + device events sync into Nova for joiner/mover/leaver workflows.

How to connect BambooHR to Nova

BambooHR org changes propagate to Nova RBAC group membership and on-call rosters.

How to connect Greenhouse to Nova

Greenhouse new-hire events queue Nova workspace setup tasks ahead of start date.

How to connect Lever to Nova

Lever ATS hire events trigger Nova onboarding workflows for incoming engineers.

How to connect Deel to Nova

Deel contractor and EOR events bridge into Nova for RBAC and on-call scheduling.

How to connect Cursor to Nova

Cursor AI-IDE telemetry into Nova: per-seat usage, accept-rate, and model spend.

How to connect Cline to Nova

Cline VS Code agent telemetry (Plan/Act runs) federated into Nova with cost analytics.

How to connect Aider to Nova

Open-source Aider terminal pair-programmer telemetry into Nova for per-repo cost tracking.

How to connect Devin to Nova

Cognition Devin autonomous-engineer task telemetry and outcomes into Nova.

How to connect Lovable to Nova

Lovable AI app-builder project telemetry into Nova; build + deploy bridged.

How to connect v0 to Nova

Vercel v0 generation telemetry into Nova; project-level cost rollup.

How to connect Bolt.new to Nova

StackBlitz Bolt.new in-browser agent telemetry into Nova with deploy context.

How to connect Tabnine to Nova

Tabnine enterprise AI completion: per-seat ROI, accept-rate, and cost into Nova.

How to connect Codeium to Nova

Codeium AI completion: per-seat usage, accept-rate, and policy enforcement in Nova.

How to declare your first incident

Click New incident in Active Incidents. Pick severity, services affected, and incident commander.

How to assign an incident to a teammate

Open the incident. Pick a new commander or responder from the directory.

How to set incident severity

Open the incident header. Pick SEV-1 through SEV-4.

How to merge two incidents

Open the duplicate incident. Click Merge into existing.

How to resolve an incident

Click Resolve on the incident header. Add a one-line resolution note.

How to write a postmortem

Open the auto-drafted postmortem. Fill in the impact, root cause, and timeline sections.

How to publish a postmortem

Mark the postmortem as ready. Pick visibility (org-only or public).

How to use the war room

Open the incident > War room. Pin the relevant dashboards, runbooks, and traces.

How to escalate an incident

Open the incident > Escalate. Pick the next responder tier.

How to track incident action items

Open the postmortem > Action items tab. Convert each one into a Linear or Jira ticket.

How to read the Reliability Snapshot at a glance

Active incidents, MTTR trend, and error budget burn — all on one page for the morning standup.

How to find similar past incidents with Incident Similarity

During triage, surface the three closest historical incidents with their resolutions and timelines.

How to slice 30 days of incidents on the Severity Heatmap

Density grid by day-of-week × severity. Spot weekly Friday-night patterns and Monday-morning clumps.

How to attribute cross-service blast radius with Impact Analysis

Quantify which downstream services degraded as a result of an upstream incident, with confidence scoring.

How to read Timeline Analytics for incident pacing

Stage breakdown — detect, triage, mitigate, resolve — averaged across recent incidents to spot bottlenecks.

How to track MTTR trend over time

MTTR Analytics shows resolution time per severity over weeks and months so you can prove the trend is going down.

How to monitor live incident volume on the Incident Activity stream

Incident Activity is the live counter of opened, acknowledged, and resolved incidents, refreshed every 5 seconds.

How to merge related incidents with the Incident Correlation Engine

The correlation engine groups incidents that share root cause, blast radius, or topology so on-call sees one ticket, not five.

How to set up your on-call schedule

Open On-Call > Schedules. Add a rotation pattern (weekly, daily, follow-the-sun).

How to add a teammate to the rotation

Open the schedule. Drag a user into the next slot.

How to swap an on-call shift

Open the calendar slot you want to give up. Pick Request swap.

How to set up shift overrides

Open the schedule. Add a one-off override for a date range.

How to set up follow-the-sun on-call

Create regional rotations (US, EMEA, APAC). Set hand-off times per region.

How to set up secondary on-call

Open the rotation > Add tier. Pick a different group for the secondary.

How to view your on-call calendar

Open On-Call > My shifts. Subscribe to the iCal feed.

How to snooze on-call notifications

Open Notification Center. Pick Snooze on-call alerts.

How to enable AI Agents in your workspace

Open AI Agents from the sidebar. Toggle Enable agents for this workspace.

How to set agent autonomy levels

Open Agent Autonomy. Pick Manual / Suggest / Act-with-approval / Autonomous.

How to approve an agent action

Open Approval Queue. Review the agent plan and rationale.

How to deny an agent action

Open the pending action in Approval Queue. Click Deny and pick a reason.

How to view an agent decision history

Open Decision Bundles. Pick the agent and time window.

How to train agents on your runbooks

Open AI Runbooks. Upload a markdown runbook or paste the steps.

How to use the agent kill switch

Open Agent Kill Switch from the sidebar. Click the big red button.

How to set agent cost limits

Open AI Cost Breaker. Set a daily or monthly spend cap per agent.

How to use Ask Nova for an incident

Open the incident > Ask Nova. Type a natural-language question about the incident.

How to set up agent debate

Open Agent Debate. Pick the two competing agents.

How to add a custom tool to an agent

Open Agent Runtime > Tools. Define the tool schema (input, output, side effects).

How to monitor agent performance

Open Agent Fitness. Track accuracy, time-to-act, and cost per action.

How to roll back an agent action

Open the action in Decision Bundles. Click Roll back.

How to approve high-risk actions from your phone

Install the Nova mobile app. Enable QR Approval in Settings.

How to set up the consensus arbiter

Open Consensus Arbiter. Pick the agents that must agree.

How to halt agents with the Agent Kill Switch

Open AI Agents → Kill Switch. One click freezes every running action across every agent in the workspace.

How to set Agent Runtime task budgets and abort manually

Configure wall-clock budgets per agent. Active tasks show an elapsed timer; press Abort to stop one on demand.

How to graduate an agent from shadow mode to full autonomy

Promote agents through Observe, Suggest, Approve, and Auto stages once their accuracy proves out on real traffic.

How to detect agent oscillations with the Livelock Detector

Catches ping-pong actions (scale_up then scale_down) on the same resource and pauses the offender automatically.

How to throttle bursty agents with the Agent Burst Queue

Set per-agent-type concurrency caps with cross-tenant fairness. The 24h throughput chart shows current pressure.

How to verify a remediation held with the Ground-Truth Verifier

T+5m, T+1h, and T+24h checks confirm the fix stuck instead of papered over the symptom.

How to test agent quality regressions with Agent Fitness

Weekly evals run a frozen test set against every agent so a model-version bump cannot silently regress.

How to detect LLM provider degradation with Provider Health

Current p95 vs the 7-day baseline. When a provider degrades, traffic reroutes before circuit breakers trip.

How to block stale-topology actions with Topology Freshness

Rejects high-risk actions when the agent's topology view is older than your policy threshold (e.g., 60 seconds).

How to red-team your safety stack with the Safety Auditor

Synthetic adversarial probes run weekly against every safety primitive — the auditor's auditor.

How to track agent performance with the Agent Ledger

Per-agent trust score, success rate, and decision count over time. The leaderboard surfaces top performers and regressions.

How to surface agent strengths and weaknesses with Agent Audit

Per-agent strengths/weaknesses analytics derived from the agent_ledger tables. Drill down by tenant or action type.

How to view all registered agents across tenants with Agent Fleet

Agent Fleet lists every agent across every tenant with health, last-seen, distinct metrics over 5m / 1h, and live CPU/mem.

How to chain approval-timeout escalations for risky actions

Per-tenant escalation chains route a stale approval to the next person automatically with a full audit trail.

How to override action policies per tenant with Policy Overlays

Layer per-tenant overrides on approval rules, cooldowns, concurrent caps, and blackout hours without touching the global policy.

How to connect AI models for agents and Copilot

Open Settings > AI Providers. Add your OpenAI, Anthropic, Gemini, or DeepSeek API key. Nova's agents and Copilot use it for inference.

How to enforce MFA across your org

Open MFA Policy. Set the policy to Required for all users.

How to set up role-based access control (RBAC)

Open Team Management > Roles. Define roles (Viewer, Operator, Admin, Custom).

How to set up an IP allowlist

Open Settings > Security > IP allowlist. Add the CIDR ranges your team uses.

How to view audit logs

Open Audit Logs from the sidebar. Filter by user, action, or date.

How to rotate secrets

Open Secrets Manager. Pick the secret and click Rotate.

How to enable session recording

Open Settings > Security > Session recording. Pick which roles get recorded.

How to set up data redaction

Open Context Redactor. Pick the PII patterns to redact (email, SSN, card).

How to run a security audit

Open Site Audit. Click Run full audit.

How to respond to a security incident

Declare a SEV-1 with security tag. Open the agent kill switch as a precaution.

How to set up SSO

Open Settings > SSO. Pick provider (Okta, Azure AD, Google, OneLogin).

How to set up SCIM provisioning

Open Settings > SSO > SCIM. Generate a SCIM token.

How to defend against prompt injection attacks

Enable the Prompt Injection Defense scanner. Flagged inputs land in a quarantine queue for human review.

How to scrub secrets from outbound prompts with Prompt Egress Scanner

Pattern + named-entity matching redacts secrets and PII before any third-party LLM sees the prompt.

How to validate agent action shapes with Action Schema Validator

Rejects hallucinated parameter shapes before infra is touched. The rejection log shows what the LLM tried to send.

How to redact cross-tenant context before LLM calls

Context Redactor strips identifiers and secrets from the context block on the way out to the model.

How to use Replay Guard to make approval grants single-use

Bind nonces with a short TTL so a captured approval token cannot be replayed against the system later.

How to gate destructive commands with Dangerous Command Guard

Approval queue for rm -rf, dd, DROP TABLE, and 200+ other destructive patterns proposed by agents.

How to enforce an AI Cost Circuit Breaker per scope

Per-tenant or per-agent spend ceilings with auto-halt when exceeded. Alerts fire at 70%, 90%, 100%.

How to lock production with the Error Budget Gate

Block risky agent actions when SLO budget is depleted. Auto-restores when the burn rate recovers.

How to enforce MFA across your workspace

Settings → Security → MFA Policy. Existing sessions reauthenticate within 30 minutes of the policy change.

How to wall-off tenants with Tenant Isolation

Core-level enforcement of per-tenant boundaries. Verify with the isolation audit report under Settings.

How to upgrade your plan

Open Settings > Billing. Pick Pro or Enterprise.

How to add a payment method

Open Settings > Billing > Payment methods. Add a card or ACH.

How to download an invoice

Open Settings > Billing > Invoices. Pick the month.

How to set up budget alerts

Open Settings > Billing > Alerts. Set a monthly spend threshold.

How to add or remove seats

Open Team Management. Invite or remove a user.

How to cancel your subscription

Open Settings > Billing > Cancel. Pick the reason and exit survey.

How to install the Nova mobile app

Search Nova AI Ops in the App Store or Play Store. Sign in with your Nova credentials.

How to approve actions from your phone

Enable QR Approval on the desktop app. Open the QR code on the in-product approval page.

How to use QR Approval

Open the action in Approval Queue on desktop. Pick QR Approval.

How to get push notifications on mobile

Allow push permission on the Nova app. Pick which event types push (incident, deploy, agent).

How to use Nova on Apple Watch

Install the Nova companion app via the iOS app. Pick which alerts forward to the watch.

How to set up biometric login on the Nova mobile app

Open Profile > Security on the mobile app. Enable Face ID or fingerprint.

How to read incident details on the Nova mobile app

Open the incident from the mobile inbox. Swipe between Timeline, Responders, and Notes tabs.

How to comment on incidents from the Nova mobile app

Open the incident on mobile. Tap Comment and type your update.

How to create a new workspace

Open the workspace switcher. Pick Create new workspace.

How to invite users to your workspace

Open Team Management. Click Invite users.

How to remove a user

Open Team Management. Find the user and click Remove.

How to manage page visibility

Open Page Control. Toggle which features are visible per role.

How to set up SSO for your workspace

Open Settings > SSO. Pick your IdP.

How to set workspace branding

Open Settings > Branding. Upload a logo and pick accent color.

How to back up your workspace data

Open Database Vault. Pick the data set to snapshot.

How to delete a workspace

Open Settings > Danger zone > Delete workspace. Type the workspace name to confirm.

How to track AI Team Status across 12 specialized teams

Live roster of all 100 AI agents grouped by team, with health, last-seen, and recent decision counts.

How to audit AI On-Call decisions in the AI Activity Timeline

Every decision an agent made during on-call, with the inputs, outputs, and resulting outcome.

How to triage high-risk actions in the Approval Queue

Filter by severity, agent, action type. Approve, reject, or escalate a pending action to a teammate.

How to onboard a new tenant

Create the org, invite the first admin, configure SSO, and connect the first integration in under 10 minutes.

How to monitor app traffic with Web Analytics

Sessions, page views, click events, and traffic trends across every page on app.novaaiops.com.

How to track per-user feature adoption with User Analytics

See which features each user reaches for daily and which never get touched after onboarding.

How to triage from the Notification Center

A single inbox for incidents, alerts, mentions, and deployment events. Filter by source and snooze in bulk.

How to configure workspace-wide settings

Settings is the home for workspace defaults: branding, retention, default integrations, and feature flags.

How to add, remove, and role-change teammates with Team Management

Invite teammates by email, set role (Member, Admin, Founder), and revoke access with full audit logs of changes.

How to manage organizations across the platform with Tenant Manager

Tenant Manager lists every org with health, plan, member count, and access controls. Pause or migrate tenants in one click.

How to monitor Nova platform self-health with Platform Health

Internal monitoring of Nova itself: queue depth, worker health, database latency. Catches Nova outages before they cascade.

How to use keyboard shortcuts in Nova

Press ? anywhere to open the shortcut map. Try g+i for incidents, g+d for dashboards.

How to use the command palette

Press Cmd-K (or Ctrl-K) anywhere. Type a feature name, page, or service.

How to use the global search

Click the search bar in the top nav. Search across services, dashboards, runbooks, and people.

How to bookmark a page

Open the page you want to save. Click the star icon in the page header.

How to set a custom theme

Open Profile Settings > Themes. Pick a preset or define your own.

How to embed Nova in Backstage

Install the Nova Backstage plugin. Paste your Nova workspace URL and API key.

How to set up a Slack daily digest

Open Notification Center > Digests. Pick the channel and time of day.

How to use the Nova AI assistant

Click the assistant icon in the top-right. Ask any question about your stack or your Nova data.

How to search for a page

Click the search bar in the side nav. Type any page name to jump straight there.

How to use Nova Copilot for navigation and tasks

Open Nova Copilot from the top-right. Get navigation help, run tasks, and ask for platform guidance.

How to debug a missing metric

Check Instance Registry for the host. Look at the agent log for the metric name.

How to debug a missing log

Confirm the agent is forwarding the log file. Check the parser config for the source.

How to debug a failed agent installation

Check the installer exit code and journalctl output. Confirm the tenant token is valid and unexpired.

How to debug an integration that won't connect

Open the integration > Test connection. Check the error code Nova returns.

How to check Nova service status

Visit status.novaaiops.com. Subscribe to incident updates by email or RSS.

How to contact Nova support

Click the support icon in the bottom-right. Pick the priority and attach a screenshot.

How to file a bug report

Open Help > Report a bug. Describe expected vs actual behavior.

How to request a new feature

Open Help > Feature request. Search to see if someone already asked.

How to find help and support in Nova

Open the Support Center from the top nav. Browse tutorials, search the troubleshooting guide, or contact support.

How to prepare for a SOC 2 audit with Nova

Run Site Audit and triage findings by severity. Export the SOC 2 evidence pack from Audit Logs.

How to export evidence for a HIPAA review

Filter Audit Logs by PHI-tagged actions. Export the rows as a signed PDF.

How to set up GDPR-compliant data retention

Open Settings > Data retention. Set per-region TTLs that match your DPA commitments.

How to set up PCI DSS log retention

Pick the in-scope services in Service Catalog. Pin a 12-month log retention policy on each one.

How to set up FedRAMP-aligned access controls

Enforce MFA, SSO, and IP allowlist as a baseline. Pin custom roles to the FedRAMP responsibility matrix.

How to collect ISO 27001 evidence automatically

Map ISO controls to Nova settings in Site Audit. Schedule monthly evidence exports.

How to enable data residency for EU customers

Open Settings > Data residency. Pick EU-only or split-region storage.

How to set up automated compliance reports

Open Reports > Compliance. Pick framework (SOC 2, HIPAA, ISO, PCI).

How to redact PII for compliance reviews

Open Context Redactor. Pick the PII patterns: email, SSN, phone, card.

How to prove agent action accountability for an audit

Open Decision Bundles for the time window. Export the chain of evidence per agent action.

How to set up segregation of duties

Define separate roles in Team Management. Block any one user from approving and acting on the same change.

How to export audit logs for a legal hold

Filter Audit Logs to the relevant users and date range. Export as signed PDF or CSV.

How to onboard your first SRE team

Run the guided tour together as a team. Set up the first three integrations: cloud, code, chat.

How to onboard a new engineer to Nova

Invite them with the Engineer role. Walk through the day-one bookmarks under Quick Links.

How to migrate from Datadog to Nova

Use the Datadog migration wizard. Mirror dashboards and monitors automatically.

How to migrate from PagerDuty to Nova

Connect PagerDuty as a read-only source. Import schedules, escalation policies, and services.

How to migrate from New Relic to Nova

Mirror APM services into Service Catalog. Re-instrument with Nova OpenTelemetry SDKs.

How to migrate from Splunk to Nova

Forward Splunk indexes to Nova in parallel. Validate query parity for your top 10 dashboards.

How to plan your first 30 days on Nova

Week 1: install agents, connect cloud, run guided tour. Week 2: import dashboards, alerts, on-call schedules.

How to run a Nova proof-of-concept

Pick one service for the POC scope. Define three success criteria upfront.

How to set up Nova for a 5-person team

Use the Starter tier and a single workspace. Pin the four most-used pages under Quick Links.

How to set up Nova for a 500-person org

Use one workspace per business unit. Wire SCIM provisioning from your IdP.

How to roll out Nova across multiple teams

Pick a champion per team. Phase the rollout: observability, then alerts, then agents.

How to train your team on Nova in one day

Morning: guided tour and first dashboards. Lunch: live incident drill on a sandbox tenant.

How to migrate alerts from PagerDuty or Opsgenie to Nova