Nova Copilot

How-To Tutorials

Step-by-step videos for every common task in Nova AI Ops.

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Getting Started

Getting Started (15)

15 short tutorials, each one focused on a single task.

How to meet Nova AI, the AI-native ops platform

What Nova AI is and the problem it solves for on-call teams. How the AI-native control plane changes how incidents get detected, triaged, and resolved.

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How to see Nova AI being built in public

The vision behind a multi-agent reliability platform. What is shipping week over week, in the open.

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How to take the full Nova platform tour

Walk through every panel on the main dashboard. See what each top-nav and sidebar button does.

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How to follow the Nova walkthrough with pro tips

End-to-end tour: features, dashboard, and daily workflows. Pro tips power users rely on after week one.

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How to watch 100+ AI agents resolve incidents live

Live walkthrough of the Nova agent fleet responding to a real incident barrage. How agents coordinate, debate, and act under autonomy policy.

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How to install the Nova Agent on Linux

Download the install script from your dashboard. Run the one-line installer with sudo.

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How to install the Nova Agent on macOS

Download the macOS installer (Intel or Apple silicon). Approve the agent in System Settings > Privacy.

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How to install the Nova Agent on Windows

Download the signed MSI installer. Run as administrator and accept the firewall prompt.

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How to install the Nova Agent on Kubernetes

Apply the Helm chart with your tenant token. Watch pods come up across every node.

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How to install the Nova Agent in Docker

Pull the official nova-agent image. Run with your tenant token as an env var.

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How to verify the Nova Agent is connected

Open Instance Registry in the sidebar. Look for the green heartbeat next to your host.

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How to install the Nova CLI

Download the CLI binary for your OS. Move it onto your PATH.

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How to authenticate the Nova CLI

Run nova login. Paste your API key from Settings.

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How to run your first Nova CLI command

Try nova status to see your stack health. Tab-complete to discover commands.

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How to complete the Nova guided tour

Click the lightbulb icon in the sidebar. Walk through the 6-step product tour.

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Account & Profile

Account & Profile (14)

14 short tutorials, each one focused on a single task.

How to update your profile photo

Open the avatar menu in the top-right. Click Profile Settings.

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How to change your display name

Open Profile Settings from the avatar menu. Edit the Display Name field.

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How to register a passkey for passwordless login

Open Profile Settings > Security > Passkeys. Click Register passkey and approve the OS prompt (Touch ID, Face ID, Windows Hello, or a security key).

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How to switch between dark mode and color mode

Open the theme menu in the top nav. Pick Dark for the muted enterprise palette or Color for the vivid accent palette.

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How to reset or change your password

Click Forgot password on the login page (or open Profile Settings > Security to change it while signed in). Check the recovery email Nova sends within 60 seconds.

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How to change your email address

Open Profile Settings. Add a new email under Email and Sign-in.

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How to enable two-factor authentication (MFA)

Open Profile Settings > Security. Scan the QR code with your authenticator app.

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How to disable two-factor authentication (MFA)

Open Profile Settings > Security. Click Disable next to Two-factor authentication.

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How to change your timezone

Open Profile Settings. Pick your timezone from the dropdown.

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How to switch between dark and light mode

Open the theme switcher in the top bar. Pick Dark, Light, or System.

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How to switch between workspaces

Click the workspace name in the sidebar. Pick the workspace you want.

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How to change your notification preferences

Open Profile Settings > Notifications. Pick channels per event type (incident, deploy, agent action).

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How to delete your account

Open Profile Settings > Danger zone. Type DELETE to confirm, export your data first if you want a copy.

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How to manage session security

Open Profile Settings > Security > Sessions. Review active sessions and recent login history; sign out any you do not recognize.

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API & Tokens

API & Tokens (8)

8 short tutorials, each one focused on a single task.

How to set up your API key

Open Settings > API Keys. Click Generate new key.

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How to create your first API key

Pick a descriptive name (e.g. ci-deploys). Choose scope: read-only or read-write.

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How to rotate your API key

Generate a replacement key first. Swap it into your CI / scripts / agents.

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How to revoke an API key

Open Settings > API Keys. Click the three-dot menu next to the key.

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How to create a Personal Access Token

Open Profile Settings > Tokens. Set an expiry (7 days, 30 days, or custom).

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How to create a service account API key

Add a new service account in Team Management. Grant only the scopes the service needs.

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How to limit an API key by IP or scope

Edit the key in Settings > API Keys. Add allowed IPs / CIDR blocks.

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How to audit who used your API key

Open Audit Logs. Filter by API key ID.

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Alerts & Notifications

Alerts & Notifications (18)

18 short tutorials, each one focused on a single task.

How to set up your first alert

Pick a metric or log signal. Set a threshold and evaluation window.

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How to set up a Slack alert

Connect Slack from Integrations. Pick the channel that should receive alerts.

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How to enable email alerts for incidents

Open the alert rule (or Notification Center for global defaults). Add Email as a destination and pick recipients, individual users or distribution lists.

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How to explore Alert Manager and prebuilt rules

Open Alert Manager and browse the prebuilt rule library. Filter by stack, signal type, or severity to find the rules you need.

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How to configure alerts and notifications

Open Notification Center. Wire up channels: email, Slack, SMS, PagerDuty, webhook.

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How to set up an SMS alert

Verify your phone number in Profile Settings. Add SMS as a destination on the alert rule.

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How to set up a PagerDuty alert

Connect PagerDuty from Integrations. Pick the service that should page.

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How to set up a Microsoft Teams alert

Add a Teams incoming webhook in Integrations. Choose the channel for alerts.

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How to set up a webhook alert

Add a generic webhook destination. Paste your endpoint URL and signing secret.

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How to set up alert escalation

Open the alert routing rule. Add primary and secondary responders.

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How to silence an alert

Open the firing alert. Click Silence and pick a duration.

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How to set alert thresholds

Edit the alert rule. Set warning and critical bands.

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How to test an alert before going live

Open the alert rule. Click Send test.

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How to bulk-update alerts

Filter Alert Management to the alerts you want. Select all and pick Edit in bulk.

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How to set up quiet hours

Open Notification Center > Quiet hours. Pick the time range and days.

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How to set up an alert digest

Open Notification Center. Add a daily or weekly digest.

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How to set up mobile push notifications

Install the Nova mobile app. Sign in with your Nova account.

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How to use the Notification Center

Open the Notification Center from the sidebar. Review, filter, and act on alerts, incidents, and system events from one unified inbox.

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Dashboards

Dashboards (10)

10 short tutorials, each one focused on a single task.

How to use the System Status dashboard

Open the Nova system status dashboard. The donut shows live health for thousands of applications in one consolidated view.

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How to create your first dashboard

Open Dashboard Studio. Pick a starter template or blank canvas.

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How to customize the System Status donut

Open System Status and click the donut. Add or remove service tiles to match what you actually run.

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How to add widgets to a dashboard

Click Add widget. Pick a chart type (line, bar, gauge, table).

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How to share a dashboard with your team

Click Share on the dashboard. Pick view-only or edit access.

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How to embed a dashboard externally

Open the dashboard > Share > Embed. Generate a signed embed URL.

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How to export a dashboard as PDF

Click the export button on the dashboard. Pick PDF and a date range.

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How to duplicate a dashboard

Open the dashboard menu. Pick Duplicate.

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How to set up a TV dashboard for the office

Build a dashboard at 1080p resolution. Generate a TV-mode share link.

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How to use Nova Canvas

Open Nova Canvas from the sidebar. Mix metrics, logs, and traces on one panel.

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Logs · Metrics · Tracing

Logs · Metrics · Tracing (9)

9 short tutorials, each one focused on a single task.

How to bulk-add synthetic monitoring endpoints with AI Copilot

Open Synthetic Monitoring, launch the AI Copilot, and let it generate hundreds of endpoint checks from a plain-English description in seconds.

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How to search logs in Nova

Open Log Explorer. Type a query (free text or NovaQL).

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How to save a log query

Run the query you want to keep. Click Save.

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How to send custom metrics to Nova

Pick the SDK for your language. Emit a counter, gauge, or histogram.

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How to instrument a service for distributed tracing

Add the Nova OpenTelemetry SDK. Set the service name and environment.

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How to view a distributed trace end-to-end

Open Request Tracing. Pick a slow trace by p99 latency.

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How to set up Golden Signals for a service

Open the service in the catalog. Click Auto-configure Golden Signals.

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How to create a custom metric chart

Open Dashboard Studio. Add a Metric widget.

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How to forward logs to S3 or your data lake

Open Log Explorer > Settings. Add an S3 (or GCS) destination.

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NovaQL

NovaQL (4)

4 short tutorials, each one focused on a single task.

How to run your first NovaQL query

Open NovaQL from the sidebar. Pick a starter template.

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How to save and share a NovaQL query

Click Save above the query editor. Add a name and description.

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How to query metrics with NovaQL

Use the metric() function with a service filter. Aggregate over a time window.

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How to query logs with NovaQL

Use the logs() function with structured filters. Group by error_code or path.

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Integrations

Integrations (23)

23 short tutorials, each one focused on a single task.

How to connect AWS to Nova

Open Integrations and pick AWS. Deploy the CloudFormation stack Nova generates.

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How to start an AWS EC2 instance from Nova

Open the AWS integration > EC2 tab. Pick the stopped instance and click Start.

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How to stop an AWS EC2 instance from Nova

Open the AWS integration > EC2 tab. Pick the running instance and click Stop.

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How to reboot an AWS EC2 instance from Nova

Open the AWS integration > EC2 tab. Pick the instance and click Reboot.

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How to terminate an AWS EC2 instance

Open the AWS integration > EC2 tab. Pick the instance and click Terminate: nova shows the blast radius first (attached volumes, EIPs, dependents).

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How to connect Azure to Nova

Pick Azure under Integrations. Run the az login script Nova prints.

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How to connect GCP to Nova

Create a service account with Monitoring Viewer role. Paste the JSON key into Nova.

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How to start a GCP VM instance from Nova

Open the GCP integration > Compute Engine tab. Pick the stopped VM instance and click Start.

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How to stop a GCP VM instance from Nova

Open the GCP integration > Compute Engine tab. Pick the running VM instance and click Stop.

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How to connect Kubernetes to Nova

Install the Nova Helm chart. Bind it to your cluster service account.

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How to connect Datadog to Nova

Generate a Datadog API + APP key pair. Paste them into the Datadog integration page.

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How to connect Splunk to Nova

Add a Splunk HEC token in Splunk. Paste the HEC URL + token in Nova.

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How to connect GitHub to Nova

Authorize Nova as a GitHub App on your org. Pick the repos to sync.

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How to connect GitLab to Nova

Create a GitLab project access token. Paste it into the GitLab integration page.

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How to connect Slack to Nova

Click Add to Slack from the Slack integration page. Approve the OAuth scopes.

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How to connect Microsoft Teams to Nova

Add Nova as an incoming webhook in Teams. Paste the webhook URL into Nova.

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How to connect Jira to Nova

Pick Jira under Integrations. Authorize the OAuth flow.

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How to connect Linear to Nova

Generate a Linear personal API key. Paste it into the Linear integration.

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How to connect PagerDuty to Nova

Generate a PagerDuty integration key. Paste it into Nova.

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How to disconnect an integration

Open the integration settings page. Click Disconnect.

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How to test an integration connection

Open the integration settings page. Click Send test event.

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How to start a Docker container from Nova

Open the Docker integration. Pick the stopped container and click Start.

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How to stop a Docker container from Nova

Open the Docker integration. Pick the running container and click Stop.

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Incidents · Postmortems

Incidents · Postmortems (11)

11 short tutorials, each one focused on a single task.

How to find and track active incidents in real time

Use the Incidents view to filter, sort, and monitor all open incidents across your services as they happen.

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How to declare your first incident

Click New incident in Active Incidents. Pick severity, services affected, and incident commander.

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How to assign an incident to a teammate

Open the incident. Pick a new commander or responder from the directory.

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How to set incident severity

Open the incident header. Pick SEV-1 through SEV-4.

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How to merge two incidents

Open the duplicate incident. Click Merge into existing.

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How to resolve an incident

Click Resolve on the incident header. Add a one-line resolution note.

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How to write a postmortem

Open the auto-drafted postmortem. Fill in the impact, root cause, and timeline sections.

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How to publish a postmortem

Mark the postmortem as ready. Pick visibility (org-only or public).

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How to use the war room

Open the incident > War room. Pin the relevant dashboards, runbooks, and traces.

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How to escalate an incident

Open the incident > Escalate. Pick the next responder tier.

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How to track incident action items

Open the postmortem > Action items tab. Convert each one into a Linear or Jira ticket.

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On-Call

On-Call (8)

8 short tutorials, each one focused on a single task.

How to set up your on-call schedule

Open On-Call > Schedules. Add a rotation pattern (weekly, daily, follow-the-sun).

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How to add a teammate to the rotation

Open the schedule. Drag a user into the next slot.

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How to swap an on-call shift

Open the calendar slot you want to give up. Pick Request swap.

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How to set up shift overrides

Open the schedule. Add a one-off override for a date range.

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How to set up follow-the-sun on-call

Create regional rotations (US, EMEA, APAC). Set hand-off times per region.

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How to set up secondary on-call

Open the rotation > Add tier. Pick a different group for the secondary.

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How to view your on-call calendar

Open On-Call > My shifts. Subscribe to the iCal feed.

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How to snooze on-call notifications

Open Notification Center. Pick Snooze on-call alerts.

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AI Agents & Autonomy

AI Agents & Autonomy (17)

17 short tutorials, each one focused on a single task.

How to start and stop AWS EC2 servers with the AI Copilot

Use the NOVA AI Copilot to issue a natural-language command that starts or stops an AWS EC2 instance without leaving your dashboard.

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How to enable AI Agents in your workspace

Open AI Agents from the sidebar. Toggle Enable agents for this workspace.

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How to set agent autonomy levels

Open Agent Autonomy. Pick Manual / Suggest / Act-with-approval / Autonomous.

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How to approve an agent action

Open Approval Queue. Review the agent plan and rationale.

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How to deny an agent action

Open the pending action in Approval Queue. Click Deny and pick a reason.

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How to view an agent decision history

Open Decision Bundles. Pick the agent and time window.

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How to train agents on your runbooks

Open AI Runbooks. Upload a markdown runbook or paste the steps.

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How to use the agent kill switch

Open Agent Kill Switch from the sidebar. Click the big red button.

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How to set agent cost limits

Open AI Cost Breaker. Set a daily or monthly spend cap per agent.

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How to use Ask Nova for an incident

Open the incident > Ask Nova. Type a natural-language question about the incident.

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How to set up agent debate

Open Agent Debate. Pick the two competing agents.

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How to add a custom tool to an agent

Open Agent Runtime > Tools. Define the tool schema (input, output, side effects).

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How to monitor agent performance

Open Agent Fitness. Track accuracy, time-to-act, and cost per action.

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How to roll back an agent action

Open the action in Decision Bundles. Click Roll back.

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How to approve high-risk actions from your phone

Install the Nova mobile app. Enable QR Approval in Settings.

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How to set up the consensus arbiter

Open Consensus Arbiter. Pick the agents that must agree.

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How to watch Nova agents auto-investigate and restart Docker containers

See Nova's AI agents detect an unhealthy Docker container, investigate the root cause, and restart it with no human in the loop. How autonomous remediation handles container failures end to end.

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Security & Governance

Security & Governance (12)

12 short tutorials, each one focused on a single task.

How to detect secret leaks and exposed API keys and credentials

Scan your infrastructure for exposed API keys and credentials using Nova AI's built-in Secret Leak Detector.

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How to enforce MFA across your org

Open MFA Policy. Set the policy to Required for all users.

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How to set up role-based access control (RBAC)

Open Team Management > Roles. Define roles (Viewer, Operator, Admin, Custom).

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How to set up an IP allowlist

Open Settings > Security > IP allowlist. Add the CIDR ranges your team uses.

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How to view audit logs

Open Audit Logs from the sidebar. Filter by user, action, or date.

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How to rotate secrets

Open Secrets Manager. Pick the secret and click Rotate.

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How to enable session recording

Open Settings > Security > Session recording. Pick which roles get recorded.

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How to set up data redaction

Open Context Redactor. Pick the PII patterns to redact (email, SSN, card).

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How to run a security audit

Open Site Audit. Click Run full audit.

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How to respond to a security incident

Declare a SEV-1 with security tag. Open the agent kill switch as a precaution.

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How to set up SSO

Open Settings > SSO. Pick provider (Okta, Azure AD, Google, OneLogin).

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How to set up SCIM provisioning

Open Settings > SSO > SCIM. Generate a SCIM token.

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Billing & Plans

Billing & Plans (6)

6 short tutorials, each one focused on a single task.

How to upgrade your plan

Open Settings > Billing. Pick Pro or Enterprise.

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How to add a payment method

Open Settings > Billing > Payment methods. Add a card or ACH.

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How to download an invoice

Open Settings > Billing > Invoices. Pick the month.

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How to set up budget alerts

Open Settings > Billing > Alerts. Set a monthly spend threshold.

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How to add or remove seats

Open Team Management. Invite or remove a user.

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How to cancel your subscription

Open Settings > Billing > Cancel. Pick the reason and exit survey.

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Mobile & Remote

Mobile & Remote (8)

8 short tutorials, each one focused on a single task.

How to install the Nova mobile app

Search Nova AI Ops in the App Store or Play Store. Sign in with your Nova credentials.

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How to approve actions from your phone

Enable QR Approval on the desktop app. Open the QR code on the in-product approval page.

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How to use QR Approval

Open the action in Approval Queue on desktop. Pick QR Approval.

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How to get push notifications on mobile

Allow push permission on the Nova app. Pick which event types push (incident, deploy, agent).

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How to use Nova on Apple Watch

Install the Nova companion app via the iOS app. Pick which alerts forward to the watch.

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How to set up biometric login on mobile

Open Profile > Security on the mobile app. Enable Face ID or fingerprint.

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How to read incident details on mobile

Open the incident from the mobile inbox. Swipe between Timeline, Responders, and Notes tabs.

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How to comment on incidents from mobile

Open the incident on mobile. Tap Comment and type your update.

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Admin & Workspace

Admin & Workspace (8)

8 short tutorials, each one focused on a single task.

How to create a new workspace

Open the workspace switcher. Pick Create new workspace.

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How to invite users to your workspace

Open Team Management. Click Invite users.

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How to remove a user

Open Team Management. Find the user and click Remove.

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How to manage page visibility

Open Page Control. Toggle which features are visible per role.

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How to set up SSO for your workspace

Open Settings > SSO. Pick your IdP.

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How to set workspace branding

Open Settings > Branding. Upload a logo and pick accent color.

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How to back up your workspace data

Open Database Vault. Pick the data set to snapshot.

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How to delete a workspace

Open Settings > Danger zone > Delete workspace. Type the workspace name to confirm.

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Tips & Productivity

Tips & Productivity (11)

11 short tutorials, each one focused on a single task.

How to enable auto-refresh to reload pages at custom intervals

Configure auto-refresh on any dashboard or list view so the page reloads automatically at an interval you choose.

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How to find every keyboard shortcut in Nova

Press ? anywhere to open the full shortcut map. See Windows and macOS bindings side by side.

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How to enter and exit full-screen mode

Hit the full-screen shortcut from anywhere in Nova. Watch the sidebar, top nav, and footer slide away for a chrome-free canvas.

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How to follow the founder's Nova tips

Hidden features power users lean on every day. Faster keyboard-driven navigation between pages.

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How to use the command palette

Press Cmd-K (or Ctrl-K) anywhere. Type a feature name, page, or service.

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How to search for a page in Nova

Click the search bar in the top nav (or hit the search shortcut). Start typing a page name: Dashboard, Incidents, Settings, any of the 100+ routes.

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How to bookmark a page

Open the page you want to save. Click the star icon in the page header.

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How to set a custom theme

Open Profile Settings > Themes. Pick a preset or define your own.

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How to embed Nova in Backstage

Install the Nova Backstage plugin. Paste your Nova workspace URL and API key.

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How to set up a Slack daily digest

Open Notification Center > Digests. Pick the channel and time of day.

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How to use Nova AI Copilot

Click the Copilot icon in the top-right. Ask any question about your stack, your Nova data, or how to use the product.

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Troubleshooting

Troubleshooting (8)

8 short tutorials, each one focused on a single task.

How to debug a missing metric

Check Instance Registry for the host. Look at the agent log for the metric name.

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How to debug a missing log

Confirm the agent is forwarding the log file. Check the parser config for the source.

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How to debug a failed agent installation

Check the installer exit code and journalctl output. Confirm the tenant token is valid and unexpired.

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How to debug an integration that won't connect

Open the integration > Test connection. Check the error code Nova returns.

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How to check Nova service status

Visit status.novaaiops.com. Subscribe to incident updates by email or RSS.

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How to get help in Nova

Click the help icon to open the in-product support center. Search tutorials and troubleshooting guides without leaving Nova.

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How to file a bug report

Open Help > Report a bug. Describe expected vs actual behavior.

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How to request a new feature

Open Help > Feature request. Search to see if someone already asked.

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Compliance Walkthroughs

Compliance Walkthroughs (12)

12 short tutorials, each one focused on a single task.

How to prepare for a SOC 2 audit with Nova

Run Site Audit and triage findings by severity. Export the SOC 2 evidence pack from Audit Logs.

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How to export evidence for a HIPAA review

Filter Audit Logs by PHI-tagged actions. Export the rows as a signed PDF.

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How to set up GDPR-compliant data retention

Open Settings > Data retention. Set per-region TTLs that match your DPA commitments.

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How to set up PCI DSS log retention

Pick the in-scope services in Service Catalog. Pin a 12-month log retention policy on each one.

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How to set up FedRAMP-aligned access controls

Enforce MFA, SSO, and IP allowlist as a baseline. Pin custom roles to the FedRAMP responsibility matrix.

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How to collect ISO 27001 evidence automatically

Map ISO controls to Nova settings in Site Audit. Schedule monthly evidence exports.

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How to enable data residency for EU customers

Open Settings > Data residency. Pick EU-only or split-region storage.

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How to set up automated compliance reports

Open Reports > Compliance. Pick framework (SOC 2, HIPAA, ISO, PCI).

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How to redact PII for compliance reviews

Open Context Redactor. Pick the PII patterns: email, SSN, phone, card.

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How to prove agent action accountability for an audit

Open Decision Bundles for the time window. Export the chain of evidence per agent action.

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How to set up segregation of duties

Define separate roles in Team Management. Block any one user from approving and acting on the same change.

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How to export audit logs for a legal hold

Filter Audit Logs to the relevant users and date range. Export as signed PDF or CSV.

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Customer Onboarding Flows

Customer Onboarding Flows (12)

12 short tutorials, each one focused on a single task.

How to onboard your first SRE team

Run the guided tour together as a team. Set up the first three integrations: cloud, code, chat.

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How to onboard a new engineer to Nova

Invite them with the Engineer role. Walk through the day-one bookmarks under Quick Links.

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How to migrate from Datadog to Nova

Use the Datadog migration wizard. Mirror dashboards and monitors automatically.

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How to migrate from PagerDuty to Nova

Connect PagerDuty as a read-only source. Import schedules, escalation policies, and services.

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How to migrate from New Relic to Nova

Mirror APM services into Service Catalog. Re-instrument with Nova OpenTelemetry SDKs.

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How to migrate from Splunk to Nova

Forward Splunk indexes to Nova in parallel. Validate query parity for your top 10 dashboards.

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How to plan your first 30 days on Nova

Week 1: install agents, connect cloud, run guided tour. Week 2: import dashboards, alerts, on-call schedules.

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How to run a Nova proof-of-concept

Pick one service for the POC scope. Define three success criteria upfront.

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How to set up Nova for a 5-person team

Use the Starter tier and a single workspace. Pin the four most-used pages under Quick Links.

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How to set up Nova for a 500-person org

Use one workspace per business unit. Wire SCIM provisioning from your IdP.

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How to roll out Nova across multiple teams

Pick a champion per team. Phase the rollout: observability, then alerts, then agents.

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How to train your team on Nova in one day

Morning: guided tour and first dashboards. Lunch: live incident drill on a sandbox tenant.

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Advanced Agent Recipes

Advanced Agent Recipes (21)

21 short tutorials, each one focused on a single task.

How to build a custom auto-remediation agent

Define the trigger signal in AI Runbooks. Pick the action sequence and rollback plan.

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How to chain multiple agents in a workflow

Use Agent Runtime to define a DAG. Pass outputs from one agent into the next.

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How to give an agent AWS access

Pick the AWS integration as a tool source. Scope an IAM role to the actions the agent needs.

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How to give an agent Kubernetes access

Bind the agent to a namespace-scoped service account. Use Nova Connect to bridge into the cluster securely.

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How to give an agent read-only database access

Add a Database Vault credential with read-only role. Bind it as a tool to the agent.

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How to give an agent terminal access

Open Nova Shell as an agent tool. Whitelist the commands the agent is allowed to run.

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How to set up an agent for log analysis

Bind Log Explorer as a read-only tool. Define the question the agent should answer (root cause, trend, anomaly).

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How to set up an agent for cost optimization

Connect your cloud billing source. Set spend thresholds the agent should react to.

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How to set up an agent for SLO breach response

Bind SLO Management as a signal source. Map breach severity to autonomy level.

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How to set up an agent for deploy rollback

Connect your CI/CD via the GitHub or GitLab integration. Define rollback as the only action the agent can take.

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How to set up an agent for incident triage

Subscribe the agent to incident-declared events. Give it Decision Bundles, Logs, and Service Map as tools.

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How to set up an agent for the on-call summary

Schedule the agent to run at end-of-shift. Aggregate alerts, incidents, and agent actions from the shift.

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How to write a custom agent prompt

Open Agent Runtime > Prompt template. Use the safety preamble Nova provides as a starting point.

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How to test an agent before production

Use Simulation Engine to run the agent against synthetic incidents. Inspect every action in Decision Bundles.

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How to A/B test two agents

Spin up the challenger in Agent Debate mode. Route a fraction of traffic to the challenger.

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How to set up agent self-improvement

Enable feedback capture from approval / denial events. Review the weekly fitness report in Agent Fitness.

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How to set up agent memory across incidents

Open Memory Provenance. Pin the memory store the agent should read and write.

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How to integrate a third-party LLM

Add the LLM provider as an integration. Pin the model and cache policy in Agent Runtime.

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How to connect your AI model API key

Open Settings > AI Providers. Paste your OpenAI, Anthropic, Gemini, or DeepSeek key.

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How to switch agent models on the fly

Open Agent Runtime > Model routing. Pick a default model and per-task overrides (Haiku for triage, Sonnet for plans, Opus for hard cases).

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How to set up an agent dry-run mode

Open Agent Autonomy and pick Suggest-only. Watch the agent propose actions without acting.

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Series · Build your first AI agent

Series · Build your first AI agent (5)

Multi-part series. Watch in order or jump to whichever step you need.

How to build your first AI agent (Part 1): define its job

Pick one painful manual task to automate. Write a one-line agent purpose and success metric.

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How to build your first AI agent (Part 2): add the right tools

Open Agent Runtime > Tools. Bind read-only tools first, write-tools later.

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How to build your first AI agent (Part 3): set safety rails

Open Agent Autonomy and start at Suggest-only. Add Action Schema Validator for every action class.

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How to build your first AI agent (Part 4): deploy to staging

Pick a sandbox tenant or feature flag. Run the agent against synthetic events from Simulation Engine.

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How to build your first AI agent (Part 5): monitor and tune

Watch Agent Fitness for accuracy and drift. Use Counterfactual Replay for any wrong action.

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Series · Migrate from Datadog to Nova

Series · Migrate from Datadog to Nova (4)

Multi-part series. Watch in order or jump to whichever step you need.

How to migrate from Datadog (Part 1): inventory your setup

Export your Datadog dashboards, monitors, and SLOs. Tag each one as keep, retire, or replace.

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How to migrate from Datadog (Part 2): mirror dashboards

Run the Datadog migration wizard inside Nova. Spot-check ten dashboards for parity.

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How to migrate from Datadog (Part 3): cut over alerts

Move alert routing from Datadog to Nova in a single change window. Re-test every escalation path.

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How to migrate from Datadog (Part 4): decommission Datadog

Run both stacks in parallel for a 30-day soak. Confirm no alerts only fire from Datadog.

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Series · Lock down Nova for SOC 2

Series · Lock down Nova for SOC 2 (5)

Multi-part series. Watch in order or jump to whichever step you need.

How to lock down for SOC 2 (Part 1): enforce SSO and MFA

Set MFA Policy to required for all users. Wire SSO to your IdP (Okta, Azure AD, Google).

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How to lock down for SOC 2 (Part 2): set up RBAC

Define custom roles that mirror your job functions. Block any one user from approving and acting on the same change.

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How to lock down for SOC 2 (Part 3): audit logs and SIEM

Enable Audit Logs at the workspace level. Forward to your SIEM (Splunk, Sumo, Datadog) over webhook.

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How to lock down for SOC 2 (Part 4): data redaction

Enable Context Redactor for PII / PHI / PCI. Pin per-data-class retention windows.

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How to lock down for SOC 2 (Part 5): evidence package

Run Site Audit > SOC 2 evidence pack. Attach the latest pen-test letter and DPA.

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Series · Run a chaos game day with Nova

Series · Run a chaos game day with Nova (4)

Multi-part series. Watch in order or jump to whichever step you need.

How to run a chaos game day (Part 1): plan it

Pick the failure scenario (region down, dependency slow, queue backed up). Define success: who responds, in what time, with what action.

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How to run a chaos game day (Part 2): set up the simulation

Open Pre-Mortem and brainstorm failure modes. Configure Simulation Engine with the chosen scenario.

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How to run a chaos game day (Part 3): run the simulation

Kick off the simulation with the team in a war room. Track every action and decision in the agent ledger.

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How to run a chaos game day (Part 4): write the postmortem

Auto-draft the postmortem from the war-room timeline. Tag every action item with an owner and a deadline.

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Series · Bootstrap a new on-call rotation

Series · Bootstrap a new on-call rotation (4)

Multi-part series. Watch in order or jump to whichever step you need.

How to bootstrap an on-call rotation (Part 1): audit history

Open Timeline Analytics for the last 90 days. Look for hot spots by service, hour-of-day, and severity.

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How to bootstrap an on-call rotation (Part 2): build the schedule

Create primary, secondary, and follow-the-sun rotations. Match shift length to the team's page volume.

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How to bootstrap an on-call rotation (Part 3): set up escalation

Define escalation tiers and timeouts. Add holiday and PTO overrides.

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How to bootstrap an on-call rotation (Part 4): train the team

Run a 30-minute walkthrough on Nova on-call tooling. Pair-on-pair shadow shifts for the first week.

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Database Connections

Database Connections (22)

22 short tutorials, each one focused on a single task.

How to connect PostgreSQL to Nova

Open Settings > Databases > PostgreSQL. Paste host, port, database name, and credentials.

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How to connect MySQL to Nova

Open Settings > Databases > MySQL. Paste host, port 3306, database name, and credentials.

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How to connect MariaDB to Nova

Open Settings > Databases > MariaDB. Paste host, port 3306, database, and credentials.

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How to connect Oracle to Nova

Open Settings > Databases > Oracle. Paste host, port 1521, service name, and credentials.

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How to connect Microsoft SQL Server to Nova

Open Settings > Databases > MS SQL. Paste host, port 1433, database, and credentials.

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How to connect Amazon Aurora to Nova

Open Settings > Databases > Aurora. Paste cluster endpoint, database, and credentials.

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How to connect MongoDB to Nova

Open Settings > Databases > MongoDB. Paste your MongoDB URI and database name.

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How to connect Cassandra to Nova

Open Settings > Databases > Cassandra. Paste contact points, datacenter, keyspace, and credentials.

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How to connect Couchbase to Nova

Open Settings > Databases > Couchbase. Paste connection string, bucket, and credentials.

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How to connect Redis to Nova

Open Settings > Databases > Redis. Paste host, port, and password.

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How to connect Memcached to Nova

Open Settings > Databases > Memcached. Paste server list and credentials.

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How to connect TimescaleDB to Nova

Open Settings > Databases > TimescaleDB. Paste host, port, database, and credentials.

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How to connect VictoriaMetrics to Nova

Open Settings > Databases > VictoriaMetrics. Paste base URL and credentials.

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How to connect Elasticsearch to Nova

Open Settings > Databases > Elasticsearch. Paste URL plus API key OR cloud ID and credentials.

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How to connect OpenSearch to Nova

Open Settings > Databases > OpenSearch. Paste URL and credentials.

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How to connect Solr to Nova

Open Settings > Databases > Solr. Paste URL, collection, and credentials.

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How to connect Snowflake to Nova

Open Settings > Databases > Snowflake. Paste account, warehouse, database, schema, and credentials.

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How to connect Amazon Redshift to Nova

Open Settings > Databases > Redshift. Paste host, port, database, and credentials.

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How to connect ClickHouse to Nova

Open Settings > Databases > ClickHouse. Paste host, port, database, and credentials.

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How to connect Neo4j to Nova

Open Settings > Databases > Neo4j. Paste URI, database, and credentials.

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How to connect ArangoDB to Nova

Open Settings > Databases > ArangoDB. Paste URL, database, and credentials.

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How to connect Azure SQL to Nova

Open Settings > Databases > Azure SQL. Paste server name, database, and credentials.

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SDKs · CLI · CI/CD

SDKs · CLI · CI/CD (10)

10 short tutorials, each one focused on a single task.

How to use the Nova Python SDK

Install: pip install nova-sdk. Set NOVA_API_KEY in your environment.

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How to use the Nova Node.js SDK

Install: npm i @nova-ai-ops/sdk. Pass your API key into the client.

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How to use the Nova Go SDK

go get github.com/nova-ai-ops/sdk-go. Initialize the client with NOVA_API_KEY.

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How to use the Nova Java SDK

Add the Nova Maven coordinates to your build. Configure the client with your API key.

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How to use the Nova Ruby SDK

Install: gem install nova-sdk. Initialize Nova::Client.new(api_key:).

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How to set up GitHub Actions for Nova

Add the nova-ai-ops/setup-action step to your workflow. Set the NOVA_API_KEY secret on the repo.

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How to set up GitLab CI for Nova

Include the Nova GitLab CI template. Set NOVA_API_KEY as a CI variable.

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How to set up CircleCI for Nova

Add the nova-ai-ops orb to your config. Set NOVA_API_KEY in CircleCI context.

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How to use Nova in your Terraform pipeline

Add the Nova Terraform provider. Authenticate with a Nova API key.

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How to deploy a Nova agent via Ansible

Add the nova-ai-ops Ansible role. Set the tenant token in your group_vars.

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Reports & Exports

Reports & Exports (8)

8 short tutorials, each one focused on a single task.

How to export an incident report

Open the resolved incident. Click Export > PDF or CSV.

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How to export an SLO compliance report

Open SLO Management. Pick the time range and SLOs.

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How to export an audit log to CSV

Open Audit Logs > Export. Pick a filter (user, action, date range).

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How to schedule a recurring report

Open Reports > Scheduled. Pick the report type and recipients.

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How to share a report externally

Open the report and click Share. Generate a signed external link.

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How to export a postmortem as PDF

Open the published postmortem. Click Export > PDF.

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How to export agent decision history

Open Decision Bundles. Filter by agent and time window.

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How to set up an automated weekly digest

Open Notification Center > Digests. Pick Weekly summary template.

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Sign-up · Verify · Recover

Sign-up · Verify · Recover (7)

7 short tutorials, each one focused on a single task.

How to verify your email after signup

Check your inbox for the Nova verification email. Click the verification link (valid for 24 hours).

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How to accept a workspace invite

Click the invite link from your email. Sign in or create your account.

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How to set up SSO with Okta

Add Nova AI Ops as a SAML app in Okta. Paste the metadata URL into Settings > SSO.

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How to set up SSO with Azure AD

Add Nova as an enterprise app in Azure AD. Configure the SAML response and entity ID.

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How to set up SSO with Google Workspace

Add Nova as a SAML app in Google Workspace. Paste the IdP metadata URL into Nova Settings > SSO.

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How to recover a locked-out account

Click Trouble signing in on the login page. Verify your identity via the recovery email.

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How to force a password change for a user

Open Team Management. Find the user and click Force password change.

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Service Catalog

Service Catalog (5)

5 short tutorials, each one focused on a single task.

How to register a new service in Nova

Open Service Catalog > New service. Fill in name, owner, language, and dependencies.

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How to tag a service for ownership

Open the service in the catalog. Pick an owning team and on-call rotation.

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How to set up a service-level dependency

Open the service > Dependencies tab. Add upstream and downstream services.

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How to import services from Backstage

Connect Backstage from the Integrations Hub. Pick the catalog entries to mirror.

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How to deprecate a service

Open the service > Settings. Mark as Deprecated and pick the replacement service.

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Runbook Deep Dive

Runbook Deep Dive (8)

8 short tutorials, each one focused on a single task.

How to add parameters to an AI Runbook

Open the runbook > Parameters tab. Define name, type, default value, and validation.

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How to schedule an AI Runbook on a cron

Open the runbook > Scheduled runs. Pick a preset (daily, weekly) or custom cron.

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How to set up runbook approval flows

Open the runbook > Governance tab. Pick approvers per risk level.

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How to version an AI Runbook

Edit the runbook and click Save as new version. Compare the diff against the previous version.

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How to import a runbook from a markdown file

Click Import on the runbooks page. Paste or upload a markdown file.

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How to chain runbooks together

Open the parent runbook. Add a Run-runbook step and pick the child.

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How to run a runbook from a Slack command

Connect Slack from Integrations. Run /nova run <runbook-name> in any channel.

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How to run a runbook against a specific service

Open the runbook > Run. Pick the target service from the dropdown.

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Feature Deep Dives

Feature Deep Dives (12)

12 short tutorials, each one focused on a single task.

How to brainstorm with Pre-Mortem

Open Pre-Mortem from the sidebar. Pick the feature or change you are about to ship.

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How to run a counterfactual replay

Open Counterfactual Replay. Pick a past incident.

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How to pin a fact in Memory Provenance

Open Memory Provenance. Pick the agent memory store.

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How to tune Trust Decay policies

Open Trust Decay. Set the half-life per fact category.

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How to set up Honeypot Incidents

Open Honeypot Incidents. Pick the trip-wire patterns to deploy.

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How to filter Decision Bundles

Open Decision Bundles. Filter by agent, action, severity, or outcome.

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How to use Nova Notes collaboratively

Open Nova Notes. Start a note and @-mention teammates.

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How to organize Quick Links by team

Open Quick Links. Create a team folder.

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How to schedule a Site Audit

Open Site Audit. Click Schedule and pick the cadence.

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How to configure Data Sentinel DLP policies

Open Data Sentinel > Policies. Pick a policy template (PII, PCI, HIPAA).

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How to plan sprint work in Task Board

Open Task Board and create a new sprint. Drag tickets from the backlog into the sprint board.

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How to walk through Tenant Onboarding

Open Tenant Onboarding from Platform Admin. Step through the new-tenant wizard.

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Customization & Theming

Customization & Theming (7)

7 short tutorials, each one focused on a single task.

How to rearrange sidebar buttons

Hover any nav item in the expanded sidebar. Drag it up or down to your preferred position.

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How to show or hide header and footer buttons

Toggle the header from the layout menu (or hit Shift+H to hide, Shift+S to show). Hide the footer the same way for a chrome-free workspace.

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How to customize Nova icons via Icon Manager

Open Icon Manager from Platform Admin. Pick a section to recolor.

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How to set a workspace-wide theme

Open Settings > Branding. Pick a theme preset or custom palette.

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How to set custom branding colors

Open Settings > Branding. Set primary, accent, and surface colors.

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How to upload a custom logo

Open Settings > Branding > Logo. Upload SVG, PNG, or WebP (square, under 2 MB).

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How to set workspace defaults for new users

Open Settings > Defaults. Pin default landing page, theme, and notification preferences.

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