Incident Timeline

Every active incident.
One real-time feed.

The Incident Timeline gives your team a single, live-updating view of every active incident across all environments. See severity, status, affected services, and assigned responders at a glance, with WebSocket-powered updates that arrive the instant something changes.

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app.novaaiops.com · Incident Timeline
● LIVE
Nova AI Incident Timeline
Real-time
WebSocket updates
5
Severity levels tracked
Live
Status feed
20+
Filterable dimensions
Live Chronological Feed

Incidents appear the second they're created: no refresh needed

The timeline is a live, reverse-chronological stream of every incident in your organization. New incidents slide in at the top with a severity badge, affected service list, and the correlated alert count. Status changes, acknowledged, investigating, mitigated, resolved, update inline without a page reload. During a major outage, your incident commander sees the full picture without switching tabs or asking "what else is happening?"

  • Sub-second latency: WebSocket connection pushes updates to every connected browser within 200ms of a state change
  • Color-coded severity: SEV-1 through SEV-5 with distinct visual treatment so critical incidents are impossible to miss
  • Inline actions: acknowledge, escalate, or assign responders directly from the timeline without opening the incident detail
app.novaaiops.com · Live Feed
Live chronological feed
Multi-Dimensional Filtering

Show exactly the incidents that matter to your team

Filter the timeline by severity, service, environment, team, status, or any combination. A database team lead sees only database-related incidents. A VP of Engineering sees only SEV-1 and SEV-2. An SRE on-call sees incidents assigned to their rotation. Filters are saved per user and persist across sessions, so every team member gets a personalized operations view without any configuration.

  • Saved filter presets: create named views like "My On-Call" or "Production Critical" and switch between them with one click
  • Boolean filter logic: combine filters with AND/OR operators for precise scoping (e.g., SEV-1 AND production AND payment-service)
  • Team-based defaults: admins set default filters per team so new members see relevant incidents from day one
app.novaaiops.com · Timeline Filters
Multi-dimensional filtering
Status Progression Tracking

Track every incident from detection to resolution in one view

Each incident on the timeline shows its full status progression: detected, acknowledged, investigating, mitigated, resolved. Time-in-state counters show how long each phase took, giving you instant visibility into whether SLA targets are being met. When an incident has been in "investigating" for longer than your configured threshold, it automatically highlights in amber so nothing stays stuck without attention.

  • Phase duration tracking: see time-to-acknowledge, time-to-mitigate, and total MTTR for every incident inline
  • SLA breach warnings: incidents approaching or exceeding response SLAs get visual warnings and optional auto-escalation
  • Activity annotations: responder actions, status updates, and communication notes appear as annotations on the timeline
app.novaaiops.com · Status Tracking
Status progression tracking

See every incident the moment it happens

Get a real-time, filterable view of all active incidents across your entire infrastructure.

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