The 3 AM Dashboard: Built for Tired Eyes
What an on-call sees at 3 AM should be different from what they see at 3 PM. Design rules for tired-eye dashboards.
Contrast wins
High contrast colors. Tired eyes lose subtle differences.
Red is alarm; green is OK; orange is warn. No clever color schemes.
Lower density
Fewer panels, larger text. Tired eyes do not parse 20-panel grids.
8-10 panels is the upper limit for the 3 AM dashboard.
Triage flow
First panel: 'is anything broken?' Big text, red or green.
Second panel: 'what is broken?' Top 5 worst services. Click-through to detail.
The on-call should not need to think about what to look at first.