SLO & Reliability
Practical
By Samson Tanimawo, PhD
Published Aug 24, 2025
4 min read
When SLO and SLA Mismatch
Engineering knows SLO; legal commits SLA.
Risk
SLA tighter than SLO. Engineering can't deliver.
Penalty risk.
Align
SLA = SLO × buffer. Buffer protects against breach.
Honest.
Review
Annual SLA review with engineering.
No surprises.