SLO After Major Incidents
Major incidents shift baseline. Adjust.
Review
Per major incident: did SLO predict it?
Often no.
Adjust
Maybe SLO was too loose. Tighten.
Or budget was loose; tighten.
Learn
Each incident teaches the SLO model.
Compound.
Major incidents shift baseline. Adjust.
Per major incident: did SLO predict it?
Often no.
Maybe SLO was too loose. Tighten.
Or budget was loose; tighten.
Each incident teaches the SLO model.
Compound.