The Pre-Mortem Meeting That Prevents Incidents
Imagine the launch failed. Why? The 30-minute meeting that surfaces risks before they become incidents.
How to run it
Frame the question: 'It is six weeks after launch. The launch failed. What happened?'
Each person writes for 5 minutes silently. Independent thinking; no anchoring on the loudest voice.
Round-robin share. Cluster similar themes; pick top 3 risks to mitigate.
Output
Risk list with owners. Each top-3 risk gets a mitigation owner and a deadline before launch.
If the risk cannot be mitigated, the launch goes ahead with awareness, not denial.
Document the pre-mortem. After launch, compare; calibrate the team's risk-spotting accuracy.
When to run
Before any launch with customer impact > $X. The threshold is policy.
Before architectural changes that touch >2 services. Cross-cutting changes have non-obvious failure modes.
Not for routine deploys. The cost of pre-mortem is real; reserve for high-stakes changes.