Incident Management
Practical
By Samson Tanimawo, PhD
Published Jun 10, 2026
4 min read
Postmortem Action Items With Deadlines That Stick
Action items without deadlines never ship. The deadline discipline that drives delivery.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Set the deadline
Each action item: owner + deadline at the postmortem.
Default 30 days; specific items can be sooner or later with reasons.
Track
Weekly: per team, list of in-flight action items with deadlines.
Approaching deadlines surface; teams have time to react.
Escalate
Overdue: the AI surfaces in leadership review.
Repeated overdues: the team's reliability budget gets adjusted.