Alerts Practical By Samson Tanimawo, PhD Published Mar 18, 2026 4 min read

Paging Window Policy

Some alerts only matter during business hours. Time-window them.

When

Alerts whose impact only matters when the team is around.

Internal tool degradations during off-hours: not pageable.

Design

Per alert: 'page during business hours; dashboard otherwise.'

Different alerts, same signal.

Avoid

Customer-impacting alerts being window-bounded.

If it hurts customers at 3 AM, it's still pageable.