Incident Management
Practical
By Samson Tanimawo, PhD
Published Apr 26, 2026
4 min read
The On-Call Tool Belt
What the on-call needs in 30 seconds. The tool belt and the keyboard shortcuts.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Dashboard. Incident channel. Runbook search. Logs UI. Trace UI.
All bookmarked; all accessible in 1-2 clicks from the alert.
Shortcuts
Keyboard shortcuts for the tools used most. Investment pays back daily.
Documented; shared with new on-calls.
Integrations
Page → context-loaded dashboard.
Reduces the 'where do I look' overhead.