On-Call Dashboard vs Leadership Dashboard: Different Tools
Same data, different views. The two-dashboard pattern that serves both audiences without compromise.
On-call dashboard
Time-series, current state, drilling into anomalies. 10-15 panels of dense detail.
Audience: technical, looking for action. The dashboard is a tool, not a presentation.
Leadership dashboard
Trend lines, week-over-week, against SLO targets. 4-6 panels of summary.
Audience: less technical, looking for status. The dashboard is the presentation.
Why split
Mixed-audience dashboards serve neither audience well. The one is too dense; the other is too sparse.
Maintenance: same metrics, different views. Cost is small; benefit is large.