Incident Management Practical By Samson Tanimawo, PhD Published Apr 23, 2026 4 min read

Multi-Team Incident Coordination

Some incidents span teams. The coordination pattern that prevents finger-pointing.

Single IC

Even if multiple teams are involved.

Each team has a tech lead reporting to the IC.

'Our two systems combined to cause this.' Not 'whose fault.'

The IC enforces this framing.

Joint postmortem. Both teams' contributing factors.

Shared action items where remediation requires both.