Incident Management
Practical
By Samson Tanimawo, PhD
Published Dec 13, 2025
4 min read
Incident Tool Fatigue
Too many tools become noise. The signs and the simplification.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Signs
Engineers complain about context-switching.
Overlap: same data in multiple tools.
Audit
Tools used during last 5 incidents. Map who used what when.
Drop tools that aren't used.
Simplify
Aim for ≤ 6 tools in the incident workflow.
Beyond that, fatigue dominates.