Incident Tool Consolidation

Many teams have 4+ incident tools. Consolidation saves money and confusion.

Audit

List every incident-related tool: paging, comms, status page, runbook, IM, postmortem.

Note overlap. Many vendors do 3-4 of these.

Consolidate

Pick one or two vendors. Migrate incrementally.

Each consolidation saves cost and operational complexity.

Avoid

Migrating during high-incident weeks. The transition itself is risky.

Picking the cheapest. Choose by fit, not price alone.