The Incident Rehearsal Quarterly Cadence
Practice your worst case quarterly. The format, the difficulty curve, and the gaps it surfaces in runbooks and team coordination.
Format
2-hour block. Pre-announced; the team knows it is coming but not what.
A senior engineer plays incident commander; injects scenarios; observes responses.
Real on-call tools, real channels, real escalation paths. Just a simulated incident.
Scenario examples
Database failover during peak traffic. Tests rollover playbooks.
Multi-region outage. Tests cross-region coordination.
Vendor API down. Tests degradation paths and customer comms.
Output
List of gaps: runbooks that were unclear, tools that did not work, processes that broke down.
Action items: each gap gets an owner and a fix-by date.
Drift caught early; real incidents go better because of the drill.