Incident Management
Practical
By Samson Tanimawo, PhD
Published Nov 21, 2025
4 min read
The Quarterly Incident Prevention Sprint
Once a quarter, dedicate time to prevention. The sprint format.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Scope
Top 5 incident causes from the last quarter.
Engineering work to prevent recurrence.
Commit
Reserve 2 weeks. Defend against feature pressure.
Without protection, prevention slides.
Track
Recurrence of those causes after the sprint.
If they recur, the work didn't take. Adjust.