Incident Management Practical By Samson Tanimawo, PhD Published Dec 31, 2025 4 min read

Incident Labels: Tag for Future Search

Tagged incidents are findable. The tag schema.

Schema

Service tag. Severity tag. Cause class (deploy, vendor, capacity).

Custom tags as needed but bounded.

'Show me all the deploy-caused incidents in the last quarter.'

Pattern recognition; trend analysis.

Required at incident close. Postmortem won't approve without tags.

Untagged incidents = lost data.