Incident Management
Practical
By Samson Tanimawo, PhD
Published Apr 20, 2026
4 min read
The Incident Decision Log
Decisions during incidents are forgotten. The log that captures what was decided and why.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
What to log
Major decisions: rollback or not, escalate or not, which fix to try.
Reasoning: why this decision, what alternatives, what's the gamble.
When
Real time, in the channel, by the IC or scribe.
Don't break flow; one-line entries are enough.
Use
Postmortem reconstructs from the log.
Future similar incidents reference past decisions.