Incident Management
Practical
By Samson Tanimawo, PhD
Published Nov 24, 2025
4 min read
Incident Debug Mode Feature Flag
Enabling debug for one customer is safer than for everyone. The flag.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
The flag
Per-customer debug mode. Enables verbose logging for that customer's traffic only.
Safe; bounded.
Use
When investigating customer-specific issue. Enable; investigate; disable.
Avoids the cost of enabling debug everywhere.
Audit
Each enable/disable logged.
Debug data has tight retention.