Incident Debrief vs Postmortem: Different Things
Debrief is right after; postmortem is later. Both matter.
Debrief: right after
Within 24 hours of resolution. Memory is fresh; emotional impact still present.
30-minute meeting. What went well, what didn't, what surprised us.
Captures fresh insights that fade by postmortem time.
Postmortem: deeper
Within 7 days. Time for analysis; less emotional intensity.
Detailed contributing factor analysis. Action items with owners and deadlines.
Captures considered learnings; the document of record.
How they connect
Debrief surfaces issues; postmortem analyses them.
Debrief is private to the team; postmortem may be shared more broadly.
Both matter. Debrief without postmortem loses learnings; postmortem without debrief misses fresh detail.
Pitfalls
Skipping the debrief because the postmortem is coming. The two serve different purposes.
Treating the debrief as the postmortem. The debrief is informal; the postmortem is durable.
Postmortem too late. Within 7 days; longer means memory fades and other priorities intervene.