The Incident Channel Discipline

One channel per incident. The discipline that prevents the parallel-channel sprawl that loses information.

The rule

All discussion of an active incident in its dedicated channel.

Subordinate channels (#datadog-investigation, #db-team) link to the main channel.

Why

Searchable single source. Postmortem authors find what was discussed in one place.

Late joiners read scrollback once, not five times.

When NOT to follow

Sensitive subjective discussions go to a private channel; outcomes posted to main.

Customer-impact discussion may need a separate channel for legal review.