Incident Management
Practical
By Samson Tanimawo, PhD
Published Apr 30, 2026
4 min read
The Game Day Format That Actually Tests
Game days are practice. The format that produces realistic stress and useful learning.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Scenario design
Pre-determined by the facilitator. Realistic but contained.
Variations of past real incidents work well.
Participants
Real on-call. Real tools. Real channels.
Facilitator simulates customer comms and inject-events.
Debrief
What worked. What didn't. What's the action item per gap.
Same day; while memory is fresh.