Incident Management
Practical
By Samson Tanimawo, PhD
Published Apr 3, 2026
4 min read
Fast MTTR Techniques That Actually Help
Theoretical fast MTTR vs achievable. The techniques that move the needle in practice.
Live workflow · 3 working · 1 queuedLive
Signal · gather Working
Decide · pick action Working
Apply · with verify Working
Learn · update playbook Queued
Auto-remediation
Pre-built remediation for known causes. Pod restart, scale-up, cache clear.
Catches 30-50% of incidents without human.
Runbook + agent
Agent reads runbook, executes automatable steps.
Surfaces decision points to human.
Staffing
Senior on-call available within minutes.
Cuts time-to-action even when automation can't help.