Incident Management Practical By Samson Tanimawo, PhD Published Mar 17, 2026 4 min read

The Incident Comms Style Guide

Communicators write under pressure. The style guide that produces consistent quality.

Rules

Active voice. Concrete impact. No jargon.

First update within 15 min. Updates every 30 min.

Starter templates for common scenarios. Modified for the specific incident.

Saves writing under pressure.

Comms reviewed in postmortem.

Improvements compound; the style guide tightens.