On-Call & Team Health
Practical
By Samson Tanimawo, PhD
Published Jun 1, 2025
4 min read
Coverage Gap Policy
What to do when no one's available.
Overview
Coverage Gap Policy: a practical look at the patterns that work and the trade-offs that matter.
What to do when no one's available. The full picture, in three sections.
The approach
Each pattern has a context where it wins. Understand the context before applying.
Tooling matters. Pick tools that fit the workflow; don't force-fit.
Why this compounds
Healthy practice compounds year over year. Year 1 lays the foundation.
Year 2 and beyond: practices become habits; quality improves measurably.