One AI platform vs APM-only observability. See why SRE teams are consolidating from New Relic to a unified AI-native reliability platform.
New Relic is a strong APM and full-stack observability platform. Nova AI Ops replaces New Relic and 12 more tools with a single AI-native platform that monitors, detects, and resolves incidents automatically.
| Capability | Nova AI Ops | New Relic |
|---|---|---|
| Infrastructure Monitoring | ✓ Full-stack monitoring with AI anomaly detection | ✓ Infrastructure agents and cloud integrations |
| Incident Management | ✓ Built-in incident lifecycle, war rooms, post-mortems | ✗ No native incident management workflow |
| AI Agents | ✓ 100 agents across 12 specialized teams | ✗ No AI agents for autonomous resolution |
| Auto-Remediation | ✓ 78% incidents auto-resolved in <90s | ✗ No auto-remediation capabilities |
| AI Runbooks | ✓ 954 runbooks with what-if simulation | ✗ No runbook automation |
| On-Call Scheduling | ✓ Follow-the-sun, zero-gap scheduling | ✗ No on-call management |
| APM & Distributed Tracing | ✓ Flame graphs, service maps, SLA alerts | ✓ Deep APM with code-level visibility |
| Log Explorer | ✓ 100M+ events with AI anomaly detection | ✓ Log management with NRQL querying |
| Browser & Synthetics | ✓ Real user monitoring and synthetic checks | ✓ Strong browser monitoring and synthetics |
| Integrations | ✓ 500+ integrations | ✓ 600+ integrations and quickstarts |
| Pricing | ✓ Free tier, then $29/user/mo for everything | ✗ ~$0.30/GB ingested, can reach $3,000-10,000+/mo |
| Setup Time | ✓ Under 3 minutes, one-command install | ~ Hours for full instrumentation across stack |
New Relic charges per GB of data ingested plus per-user fees. Costs escalate quickly as your observability data grows. Nova provides everything in one predictable per-user price.
Full platform: monitoring, incidents, AI agents, runbooks, on-call, logs, tracing, auto-remediation. Free tier available.
Typical cost for mid-size team at ~$0.30/GB ingested plus $49/full-user/mo. High-volume teams easily reach $10,000+/mo. Still needs PagerDuty for incidents.
New Relic has invested heavily in full-stack observability. Here is where it genuinely shines:
Nova was built for the AI era. Instead of bolting on features, everything is AI-native from the ground up:
Start free, migrate in minutes. Keep your existing integrations. See results on day one.