Incident Response

Watch the incident again,
from the war-room's perspective, in real time

Replay is true playback of any past incident. Open the page, pick the incident, watch what responders saw at every minute: the live charts, the alerts firing, the agent decisions, the operator approvals. Real-time speed by default; 2x, 4x, and step-through also supported. The training video your team never had to record.

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app.novaaiops.com / replay
● LIVE
Real-time
or 4x speed
Original
telemetry preserved
Multi-pane
war room + charts + chat
Free
for SOC2 audit cases
What's Preserved

Live state, original telemetry, full chat

Replay preserves three things from each incident: live SLI charts (the actual values responders saw, not reconstructed), the war-room chat thread (Slack channel or Nova Connect), and the full event timeline. All three render in sync as you scrub. Reading the incident is the same experience as living through it, minus the stress.

  • Live charts at original cadence: sub-second updates preserved; not a re-rendered summary
  • War-room chat: Slack thread or Nova Connect transcript with timestamps
  • Event timeline: same timeline as Postmortem Timeline; all three panes scrub together
app.novaaiops.com / replay · panes
Speed Controls

1x, 2x, 4x, step-through

Real-time playback is the default; useful for new engineers learning the rhythm of an incident. 2x and 4x for experienced viewers who want to skim. Step-through advances one event at a time so an audit reviewer can dwell on each decision. The current speed is shown loudly so you do not lose track of how time is passing.

  • 1x default: real-time; matches what responders actually felt
  • 2x and 4x: skim modes; useful for learners who already know the broad story
  • Step-through: advance one event at a time; pause indefinitely between events
app.novaaiops.com / replay · speed
Annotations Stay

Comments left during the incident persist into replay

Comments responders left during the incident (Slack threads, Nova Connect notes, war-room chat) appear in replay at the moment they were written. New viewers can also leave new comments without modifying the original timeline; new comments are tagged "post-incident" so they are distinguishable.

  • Original comments preserved: every chat message and note from the live incident appears at its original timestamp
  • New comments allowed: replay viewers can leave new comments; tagged "post-incident" for clarity
  • Useful for teaching: a senior engineer can annotate a replay with teaching commentary; juniors watch and read
app.novaaiops.com / replay · annotations
Use For Onboarding

New on-call engineers replay the canonical incidents

Each team can curate a list of "canonical incidents", the 5-10 incidents new on-call engineers should replay before their first shift. The list lives next to the team's on-call rotation. Replays are the closest thing to ride-along training without the unpredictability of a live incident.

  • Curated incident list: 5-10 canonical incidents per team; new engineers replay them before first shift
  • Acknowledged completion: team lead can mark a new engineer as "watched the canonical set"
  • Updated as the system evolves: canonical list rotates as new incident classes emerge or old ones become rare
app.novaaiops.com / replay · onboarding
Video walkthrough coming soon

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Distinct from Counterfactual Replay

Replay shows what actually happened. Counterfactual Replay shows what would have happened. Both useful, both different.

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