Reliability Engineering

Before the maintenance window starts,
see what it will break

Maintenance Preview simulates a planned maintenance window against the live environment. Shut down service X, drain pool Y, restart database Z, what would break? How many customers? Which downstream services? The preview answers before you start, so the maintenance is planned with eyes open.

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app.novaaiops.com / maintenance-preview
● LIVE
Pre-flight
simulation
Same engine
as Simulation Engine
Customer
impact estimated
Window
recommendation
How It Simulates

Twin replay against the planned action

Maintenance Preview uses the same digital-twin engine as Simulation Engine. The twin captures the live environment's state. The preview applies the maintenance plan step-by-step against the twin and predicts the SLI movement, customer impact, and downtime distribution. Production is never touched during preview.

  • Same twin engine: reuses Simulation Engine plumbing; identical accuracy and calibration
  • Step-by-step: each maintenance step is applied to the twin; SLI movement predicted after each
  • No production effect: twin is read-only against real environment; preview is risk-free
app.novaaiops.com / maintenance-preview · twin
Customer Impact

How many users, in which regions

For every preview, the page estimates customer impact: how many users will see degraded service, in which regions, and for how long. Estimate uses traffic patterns over the planned window. Maintenance during low-traffic windows shows lower estimates; mid-day estimates show the cost of bad timing.

  • User count estimate: based on traffic patterns over the planned window time-of-day and day-of-week
  • Region distribution: which regions take the hit; useful for staggered region-by-region rollouts
  • Duration distribution: p50, p95, p99 of expected downtime; not a single point estimate
app.novaaiops.com / maintenance-preview · customers
Window Recommendation

Pick the right hour automatically

The preview includes a window recommendation: the best 2-hour slot in the next 7 days based on traffic patterns and SLO budget remaining. Recommendations weight low-traffic windows, avoid recent incidents, and respect known holidays. Override always available; the recommendation is a starting point, not a directive.

  • Best 2-hour slot in next 7d: low-traffic + good SLO budget + no holidays
  • Configurable weights: tune what matters: lowest traffic vs furthest from holidays vs avoiding business hours
  • Override always available: recommendation is informative; the team picks the actual window
app.novaaiops.com / maintenance-preview · window
Comms Draft

Status page draft, ready to schedule

For maintenance windows that cross customer-facing thresholds, the preview produces a draft status-page entry. Pre-filled with the planned window, the affected services and regions, and a calibrated tone. Edit, schedule, done. The same channel publishes the live status during the actual window if anything goes long.

  • Auto-drafted comm: pre-filled with services, regions, window times, and a calibrated apology
  • Schedule for the window: one-click schedule on statuspage.io / atlassian status / custom webhook
  • Live update on overrun: if the actual maintenance runs long, the comm updates automatically
app.novaaiops.com / maintenance-preview · comms
Video walkthrough coming soon

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No maintenance window without a preview

A 5-minute preview saves a 5-hour postmortem. Maintenance Preview is the cheapest insurance for planned changes.

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