Workspaces & Tooling

From signup to first signal in five minutes,
the install guide every new tenant follows

Agent Install Guide is the onboarding path for new tenants. Pick your runtime (AWS, GCP, Azure, Kubernetes, Linux, Windows), copy the install command, paste, done. The agent registers, authenticates with your tenant, starts shipping signals. The guide covers the install, the verification, and the common things that go wrong.

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app.novaaiops.com / agent-install-guide
● LIVE
5min
install to first signal
6
supported runtimes
Zero-trust
auth by default
No
inbound ports needed
Six Runtimes

Pick yours, copy the command

Six runtimes covered. AWS EC2 (user-data script for boot-time install). GCP GCE (startup-script metadata). Azure VM (custom-script extension). Kubernetes (Helm chart, one command). Linux generic (curl | sh installer). Windows (MSI installer). Each runtime has its own install path, verification step, and troubleshooting checklist.

  • AWS / GCP / Azure: cloud-native install paths using the provider's standard boot scripts
  • Kubernetes: Helm chart with sensible defaults; one helm install command
  • Linux generic: curl-pipe-sh that works on Debian, Ubuntu, RHEL, Amazon Linux
  • Windows: MSI installer with silent-install option for fleet rollout
app.novaaiops.com / agent-install-guide · runtimes
Zero-Trust Auth

No inbound ports, no shared secrets

Agents make outbound connections to Nova; the platform never connects back. The auth flow uses a one-time install token (issued in the dashboard, valid for 60 minutes) that the agent exchanges for a long-lived signed credential bound to the host. No long-lived shared secret is ever stored anywhere; revoking a host is one click in the dashboard.

  • Outbound only: no inbound ports opened on your hosts; agents call us, never the other way
  • One-time install token: token valid for 60 minutes, single-use; the agent swaps it for a host-bound credential
  • Per-host credential: revoking a host is one click; other hosts are unaffected
app.novaaiops.com / agent-install-guide · auth
Verification

See your first signal in 60 seconds

After install, the dashboard shows a verification panel that lights up as the agent starts shipping signals. First the heartbeat lands (within 5 seconds). Then the first metric (within 30 seconds). Then the first log line (within 60 seconds). All three green and you are done. If anything stays red after 2 minutes, the panel shows the diagnostic next steps.

  • Live verification panel: three checks: heartbeat, metrics, logs; lights up as data arrives
  • 60-second target: all three green within 60s of install on a healthy host
  • Diagnostic next steps: when a check stays red, the panel shows the most likely cause and the test to run
app.novaaiops.com / agent-install-guide · verify
Common Problems

Three issues that cover most install failures

Three issues cover ~80% of failed installs. (1) Egress firewall blocking the outbound connection, solution: add the Nova IP range to your egress allowlist. (2) Token already expired, solution: generate a fresh token. (3) Agent process not staying running on the host, solution: check the systemd service and the log file path shown in the verification panel. The doc walks through all three with copy-paste commands.

  • Egress blocked: most common; firewall rules need an outbound allow for Nova's ingest hostname
  • Token expired: second most common; tokens are 60-minute single-use
  • Process not running: rare; usually a systemd unit issue or a permission problem on the log file
app.novaaiops.com / agent-install-guide · troubleshoot
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A first-class onboarding doc, not a wiki page

Most onboarding fails because the install doc is stale. The Agent Install Guide is generated from the same code that ships the installers; it cannot drift.

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